transactions

refunds

• I repaid my bill but received a refund later. What should I do?
• I received my refund after completing my bill payment. What should I do?
• When will my refund get processed?

international transactions

• International transactions are happening without OTP. Is this normal?
• What are the limits on international transactions?
• Can I use slice card outside India?

card

• I am not able to do transactions using my card. What should I do?
• I want to report a suspicious transaction from my slice card.
• What is the convenience fee for doing rental transactions?
• I want to raise a dispute against a transaction.
• My transaction failed but money got deducted from my slice account.
• Are there any charges for doing card transactions?

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transfer to bank

• How can I transfer money from a slice to my bank account?
• What are the charges for doing a bank transfer?
• I am not able to add my UPI ID/ VPA. What should I do?
• Can I transfer money to someone else's bank account?
• How can I change my UPI ID for doing a bank transfer?
• Can I change the EMI tenure once the bank transfer is confirmed?

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no cost EMI

• Where can I find the details of the no-cost EMI gift voucher purchased?
• What is the validity of a no-cost EMI gift voucher?
• Can I cancel a no-cost EMI gift voucher after it is purchased?
• I placed an order using the gift voucher on an e-commerce platform but cancelled the order. Where will I get my refund?
• Gift Card Terms and Conditions