If you receive the refund before bill generation, then it will not be added to the bill.
Since your refund transaction got billed we request you to make the repayment. Don’t worry, you’ll receive the refund post bill generation and the same will be added as ‘slice cash’ which can be used to make the repayment. It will reflect under the ‘Repay’ section in your slice app once the refund is processed.
Please share the below details of the transaction which you are referring to so we can help you further:
Screenshot of the refund initiated mail/msg sent by the merchant:
NOTE: In case you’ve sliced the bill, make the payment on or before the 5th as the bill gets auto sliced post 5th (which cannot be changed later on) into a monthly payment plan. This auto-selection tenure will be communicated to you by email and SMS in advance.