It is possible when you are making a repayment that a network issue might result in money getting deducted from your bank account and isn't received at our end. This amount is auto-refunded to your bank account within 5-7 working days.
In case the amount hasn't reflected in your account, please share the payment date and the bank statement in PDF format. We will check and update you.
Why has my payment failed even after amount is deducted from account?
