We understand that you wish to continue to use our services. Unfortunately, your profile is put on hold due to delay(s) in your repayments. We wish we could help you with this but we are bound by financial policies and guidelines.
We will certainly check your profile's eligibility for activation and if the profile is reconsidered, you will be notified but we cannot promise a positive action at the moment.
Why is my account on hold even after repayment?
