You might be facing one of the following issues:
- “UPI VPA holder's name does not match slice account name” → In this case, please enter a VPA registered in your name.
- “UPI VPA does not exist” → Please create a new UPI
- “You are trying to add a UPI VPA which has been blacklisted due to our internal policies” → Please try with another UPI VPA registered in your name.
- “UPI VPA is already registered with another slice account holder” → Please use a UPI VPA registered in your name. If you are using a UPI VPA that is registered in your name and are still not able to modify it, then please reach out to slice support.
Under Review case: Sometimes there is a mismatch between the name returned by UPI VPA and your registered name on slice. The verification could take around 24hrs. You won't be able to add a new UPI VPA during this period. Please use a UPI VPA registered in your name only to avoid such cases.