Since slice doesn't get a real-time update when a customer cancels their order with the merchant, we wait for the cancellation confirmation from merchants. Usually, merchants send confirmation within 7 days, but it may vary for different merchants. slice will refund the canceled transaction within 2 working days after receiving the confirmation.
The bill gets generated on the 1st of every month. It might be possible that cancellation confirmation is received after the bill is generated for that period. In that case, don’t worry. Refunds will be added to your credit balance directly and the same carry forwarded amount will be adjusted in the upcoming card bill. You can view your credit balance in the profile section on your slice app.