Terms and Conditions
1 What are you agreeing to?
1.1 The Parties to this Agreement
These terms of service describe a contractual relationship ("Agreement") between you ("you" or "your") and Garage Preneurs Internet Pvt. Ltd. ("slice," "we," "us," "our"), regarding your use of this web site www.sliceit.in and a mobile application (collectively "the Portal"), your use of the "Buy with slice" service as described below, and your access to your slice account information and service through the Portal (together, the "slice Services" or "Services").
1.2 Who are We?
"Buy with slice" is a closed-end instalment loan product offered by its authorised financing partners through slice's technology platform, which allows you to buy goods or services (“Products”) offered by online merchants and e-wallets with whom slice partners ("Merchants").
1.3 Changes to this Agreement
slice may unilaterally decide to change this Agreement from time to time, provided, however, that such changes will not impose additional obligations on you with respect to actions you took before the change became effective unless you specifically agree to such changes (for example by clicking on the "Pay Now" button below the updated agreement). If this Agreement is changed, slice will give notice to users by posting a new version of this Agreement on the Portal 7 days before that version becomes effective. If slice makes any changes to this Agreement that it deems to be material, slice will make a reasonable effort to inform you of such changes, but it is your responsibility to review the Agreement posted to the Portal from time to time to see if it has been changed.
1.4 Representations, Warranties and Undertakings
- You represent that you are above 18 years of age and this Agreement is a legal, valid and binding obligation on you, enforceable against you in accordance with its terms.
You agree to use the Services only for purposes that are permitted by: (i) this Agreement; and, (ii) any applicable law.
- You acknowledge and agree that slice is entitled to remove any / all the information on the Portal that is in contravention of the provisions of this Agreement.
- You understand that slice does not provide any warranties for its Services and shall not be made liable for any claims made by you or any third party, and in this regard, you undertake to accept and be solely liable for the Services availed by you from slice. You further undertake to indemnify and hold harmless slice, its affiliates and their respective directors, officers, employees, agents and representatives against all damages suffered or losses incurred by slice arising due to any act, omission or claim initiated by you or any third party in relation to the Services availed by you.
You hereby authorize slice, on behalf of the Financing Partner, to make any inquiries with any other finance company / bank / registered credit bureau regarding your credit history with them.
You hereby express your intent to know through telephonic calls, or SMS on your mobile number mentioned in the application form or any other alternate number of yours as well as in this undertaking, or through any other communication mode, various slice loan offer schemes or loan promotional schemes or any other promotional schemes and hereby authorize slice and its employee, agent, associate to do so. You confirm that laws in relation to the unsolicited communication referred in “National Do Not Call Registry” (the “NDNC Registry”) as laid down by Telecom Regulatory Authority of India will not be applicable for such communication/calls/ SMS received from slice, its employees, agents and/or associates.
2 How slice will serve you?
2.1 The Service
Subject to risk assessment conducted by slice on you, slice shall choose a suitable financing partner for you (“Financing Partner”) and facilitate execution of the loan agreement between the Financing Partner and you so that you may purchase the Products utilising such funds. While slice shall make reasonable efforts to ensure that you find a suitable financing partner, Slice does not guarantee the same to you.
If you agree to use "Buy with Slice, you may be required to, if applicable, pay a token amount as down payment to Slice at the time of purchase of the Product, along with a nominal service charge (details provided below). The Financing Partner will fund the remaining cost owed to the Merchant in exchange for your promise to repay the same amount plus a finance charge as determined by the Financing Partner based on your creditworthiness. An approved limit shall be sanctioned to you by the Financing Partner, details of which shall be available on your Slice account. Subject to this credit limit, you may be permitted to obtain disbursements from the Financing Partner to buy the Products, by confirming the disbursal amount and other terms and conditions of the disbursal (as determined by the Financing Partner), on the Portal. In cases where the partner website is running an interest free offer, the finance charges will be borne by the partner website and will not be paid by you.
Slice shall provide to you the following facilities (“Services”):
- to facilitate the agreement between the Financing Partner and you with regard to obtaining the approved limit for you to purchase Products from the Merchants (“Loan Agreement”);
- to make the payment on your behalf to the Merchant for the Product purchased using the down payment made by you (if applicable) and the funds offered by the Financing Partner as loan;
- to collect equated monthly instalment (as determined by the Financing Partner) from you in order to forward it to the Financing Partner in relation to the loan you have obtained;
- to create and maintain your accounts in relation to the Products purchased, loan availed and interest and principal repayments for such loan, on the Portal.
Slice is the technology and operating partner to its financing partners. As a service provider, Slice is fully responsible for communicating, transacting and processing on behalf of its financing partners. At no point, Slice is representing itself as a lending company. Please refer to your Loan Agreement for details on your contract with the Financing Partner.
Slice reserves the right to add new functionalities, remove existing functionalities or modify existing functionalities to its Services as and when it deems fit and at its sole discretion.
2.2 List of Authorised Financing Partners.
Slice has tied up with financial partners to ensure you get the best financing options. Please refer below for our complete list of financing partners,
- CHAITANYA RURAL INTERMEDIATION DEVELOPMENT SERVICES PRIVATE LIMITED
- DMI FINANCE PRIVATE LIMITED
- APHELION FINANCE PRIVATE LIMITED
2.3 Cancelling Transactions
Loan approval process is as per the discretion of the Financing Partner. Slice may choose not to provide Service to you or to specific Merchant sites at any time (even after execution of the loan agreement with a financing partner) for any reason, including but not limited to, your creditworthiness, your history of transactions on our Portal, the Merchant's account history or any other reason. Slice may cancel transactions at any time before a Merchant delivers any goods or services if you violate any term of this Agreement.
2.4 Collecting Information About You
You agree to provide unconditional and absolute consent to Slice to use and share the information provided by you in relation to the Services. Slice shall take all reasonable steps to ensure that the information received from you is secure, and is accessible only to the relevant persons.
2.5 Credit Investigation and Reporting
By using the Slice Service, you give Slice, on behalf of the Financial Partner, permission to investigate your credit record and obtain your credit report in connection with the review of your application for credit. A credit report may also be requested in connection with a credit extension, credit limit request, account renewal, account collection action or dispute investigation. You understand that Slice or its financial partners will report data your account to credit bureau agencies. In case you repay late or default on your repayments, this will have an adverse impact on your credit score hampering your chances of getting loans in the future.
You agree to allow Slice, on behalf of the Financing Partner, to send you payment reminders from time-to- time. You also agree that if you fail to pay an amount owed to Slice or the Financing Partner pursuant to this Agreement or the Loan Agreement, Slice may engage in collection efforts to recover such amounts from you. These collection efforts may involve, inter alia, contacting either you directly or any other contact details provided by you at the time of joining Slice, submitting your information to a collection agency, or taking legal action. Failure to pay may affect your credit score.
2.7 Communication & Notification
You agree that Slice may provide you communications about your account and the Slice Service electronically or through phone calls or in writing. Standard mobile, message, or data rates may apply and you are responsible for any such fees. Slice reserves the right to close your account and immediately collect all due amounts if you withdraw your consent to receive electronic or other communications or if you revoke access to any third party site on which the Slice Service relies (e.g., Facebook, Twitter, etc.) or if any such service should revoke or cancel your account on that site. Any electronic communications will be considered to be received by you within 24 hours of the time we email it to you or otherwise send it to your attention (such as via sms or other online notification). We may assume you have received any communications sent to you by postal mail 3 business days after we send it.
If we need to contact you to service your account, you give direct consent to us and our permitted assigns to communicate with you in any way, such as calling, texting, or e-mail via:
a mobile phone or landline you provide to us, use to contact us, or at which we believe we can reach you (even if it is not yours),
- any email address you provide to us or one of our Merchants,
- automated dialler systems and automatic telephone dialling systems,
- pre-recorded or artificial voice messages and other forms of communications.
You also agree that these communications are not unsolicited (do not follow DND system) for purposes of any state or federal law, and you understand that this may result in additional mobile, text message, or data charges.
2.8 Working with Third Parties
If you grant express permission to a third party to take specific actions on your behalf, or access particular information about your account, either through your use of the third party's product or service or through your Slice account, you acknowledge that Slice may disclose the information about your account that is authorized by you to this third party. You also acknowledge that granting permission to a third party to take specific actions on your behalf does not relieve you of any of your responsibilities under this Agreement. Further, you acknowledge and agree that you will not hold Slice responsible for, and will indemnify Slice from, any liability arising from the actions or in actions of this third party in connection with the permissions you grant.
3 Your use of Slice?
3.1 Agreement to Provide Accurate Information
When you provide information to Slice, you agree to provide only true, accurate, current and complete information about yourself and you agree not to misrepresent your identity or your account information. You further agree to keep your account information up to date and accurate.
3.2 Delays in Processing
In some cases, when you attempt to use the Slice Services to make a purchase, the transaction may be held as pending or be otherwise delayed for processing and confirmation by either Slice or the Merchant and can be canceled at any time until it is confirmed by Slice.
3.3 User Responsible for Fees
If you use the Slice Services, you may be levied non-refundable service charges details of which will be furnished to you at the time of the charge. You are also responsible for any fees or other amounts that your phone service provider charges, such as fees for SMS, data services, and any other fees that your phone service provider may charge.
3.4 Remittance and Repayment
In order to purchase Products (either on the Portal or on the designated Merchant portal), you may be required to, if applicable, pay a nominal amount as down payment to Slice vide the below mentioned acceptable methods of payment at the time of placing the order. The remaining cost of the Products (after making the down payment, if applicable) shall be financed by the Financing Partner in accordance with the Loan Agreement.
You may use one of the acceptable methods of payment to make automatic monthly account payment. Currently acceptable methods of payment are:
- Debit Card - Payments made by debit card will be subject to the terms and conditions established by the debit card issuer. If charges cannot be processed through your debit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, you will be responsible for any fees incurred and Slice will have no liability with respect thereto.
- NEFT /TPT Transfer
3.5 Access to Your Account
You are responsible for maintaining the secrecy of the login credentials to your Slice account. You agree to establish reasonable security procedures and controls to limit access to your password or other identifying information to authorized individuals, which includes choosing passwords and other credentials in a manner that will protect the security of your information. Your credentials include your username and password to your Slice account and to any third party account you have used to login to your Slice account. You are also responsible for maintaining the accuracy of the information in your Slice account.
3.6 Portal Content
The information on the Portal is for information purposes only. It is believed to be reliable, but Slice does not make any promises as to its completeness, timeliness or accuracy. The information and materials contained in the Portal, and in this Agreement, are subject to change notice of which shall be at the sole discretion of Slice.
Slice shall provide to you basic support for the Services and shall use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except for (i) planned downtime (of which Slice shall give at least 4 hours notice), or (ii) any unavailability caused by circumstances beyond Slice’s reasonable control. Call centre support services shall be provided from 10 a.m. to 7 p.m., 7 days a week (excluding public holidays).
Access to the Services may from time to time be unavailable, delayed, limited or slowed due to, among other things:
- servers, networks, hardware failure (including your own computer), telecommunication lines and connections, and other electronic and mechanical equipment;
- software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content;
- overload of system capacities;
- damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, act of God, accident, fire, water damage, explosion, mechanical breakdown or natural disasters;
- interruption (whether partial or total) of power supplies or other utility of service; strike or other stoppage (whether partial or total) of labor;
- governmental or regulatory restrictions, exchange rulings, court or tribunal orders or other human intervention; or
- any other cause (whether similar or dissimilar to any of the foregoing) whatsoever beyond the control of Slice.
3.7 Links to Other Websites
Links to non- Slice websites are provided solely as pointers to information on topics that may be useful to users of the Services, and Slice has no control over the content on such non-Slice websites. Slice makes no warranties concerning the content of such websites, including the accuracy, completeness, reliability of said websites, nor does Slice warrant that such website or content is free from any claims of copyright, trademark or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. If you choose to follow a link to a website not controlled by Slice, you must do so at your own risk. Slice does not guarantee the authenticity of documents on the Internet. Links to non-Slice websites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such websites.
3.8 Closing Your Account
Without prejudice to any other rights or remedies which it may have, Slice shall have the right to terminate your access or usage rights to the Services, for any reason whatsoever (including but not limited to non-compliance with any applicable laws or this Agreement), at any time without any prior notice to you.
3.8.1 Dormant Accounts
4 Non-Card Transactions
We reserve the right to assign and transfer the transaction to any person, including, but not limited to, banks, NBFCs and/or financial institutions (“Financier”), as deemed appropriate by us and to disclose to such Financier all such information (including your Personal Data) as we may deem appropriate for the purpose of loan creation.
4.1 Types of Loans and Cards
Slice offers two types of loans, namely, Cash loans and Ecommerce Loans.
4.1.1 Cash Loans
Cash loans would constitute direct cash transfers to your bank account and recharges on any digital wallets such as Paytm, Ola etc. You will be asked to choose a tenure at the time of placing this order and a loan will be created for that tenure.
4.1.2 Ecommerce loans
Slice has partnered with various e-commerce merchants to provide their gift cards on Slice. You will be able to generate gift cards for these merchants and use them at checkout on respective merchants to complete your purchase. At the time of generation of these gift cards you will be asked to choose a tenure at the time of placing this order and a loan will be created for that tenure.
4.1.3 Reloadable Cards
Slice has partnered with various bank to provide reloadable cards. “Reloadable Card” shall mean physical or reloadable cards which is reloadable in nature, issued by the issuing partner bank and provided by Slice, which can be used for purchasing goods and service. The Reloadable Card shall be used only for bonafide personal / official purposes. It is clarified that any charges incurred at certain merchant establishments, include a charge for availing certain additional services or other facilities by such merchant establishments. Reloadable Card cannot be used at any ATM for cash withdrawals or for any other activity at an ATM.
5 How you may NOT use Slice?
By using the Portal or Services, you agree to the following.
- You will not engage in any activities related to the Services that are contrary to any applicable law or regulation or the terms of any agreements you may have with Slice.
- You will not provide false, inaccurate, deceptive or misleading information.
- You will not provide information belonging to any person other than yourself.
- You will not use an account that belongs to another person for yourself or on behalf of another person.
- You will not use any device, software, routine, file or other tool or technology, including but not limited to any viruses, trojan horses, worms, time bombs or cancelbots, intended to damage or interfere with the Services or to surreptitiously intercept or expropriate any system, data or personal information from the Services.
- You will not breach this Agreement or any other agreement or policy that you have agreed to with Slice.
- You will not use the Services to accomplish a cash advance.
- You will not commit unauthorized use of the Portal and systems including but not limited to unauthorized entry into Slice's systems, misuse of passwords, or misuse of any information posted to a site.
- You will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure, including but not limited to denial of service attacks, "spam" or any other such unsolicited overload technique.
- You shall not upload, display, share, host, publish and/or transmit any information on the Portal that
(a) information that belongs to another person and to which you do not have any right to such information;
(b) is harmful, offensive, harassing, defamatory, obscene, pornographic, libellous, invasive of another's privacy, hateful, racially or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
(c) infringes any patent, trademark, copyright or other proprietary rights;
(d) harms minors in any way or impersonates another person;
(e) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services);
(f) information that deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(g) impersonate another person;
(h) information that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
(i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website.
6 Slice’s Disclaimers and Liabilities
Disclaimers and liabilities of Slice (“Slice Disclaimers”), as provided in https://slice.in/disclaimer shall be treated as part of this Agreement. You undertake that you shall carefully read through the Slice Disclaimers and shall strictly comply with the terms of the same.
7.1. Disputes with Slice
If a dispute arises between you and Slice, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. In the event of a dispute we encourage you first to contact Slice at firstname.lastname@example.org to try resolving your problem directly with us.
7.2 Updating Your Contact Information
You can update the mobile phone number or email address registered with Slice by submitting a request through the 'contact us' link at www.Slice.in,or emailing email@example.com.
In the event of any breach by you of any term, representation, warranty, covenant or agreement made or given by you in this Agreement, you undertake to indemnify and hold harmless Slice, its affiliates and their respective directors, officers, employees, agents and representatives (together “the Indemnified Party”) to the extent of any and all damages suffered or incurred by the Indemnified Party in relation to such breach of representation or warranty, covenant or agreement.
7.4 Transferability of the agreement
This Agreement, or any right or interest herein, shall not be assignable or transferable by you without the prior written consent of Slice. Rights and obligations of Slice under this Agreement are freely assignable in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
7.5 Jurisdiction of the agreement
This Agreement will be governed by and construed in accordance with Indian laws. All the matters arising out of here from shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.
7.6 Entirety of the agreement
This Agreement makes up the entire agreement between Slice and you regarding the subject matter hereof and supersedes any prior agreements.
7.7 Enforceability of the agreement
If any portion of this Agreement is found to be unenforceable, the remaining portion will remain in full force and effect.
If Slice fails to enforce any part of this Agreement, it will not be considered a waiver.
You will comply with all applicable laws when using or accessing the Portal and while availing the Services.